Shipping and Delivery
What You Need to Know
Shipping and Delivery Policy
Thank you for choosing Limitless Toys and Collectables! This Shipping and Delivery Policy outlines important information regarding the shipment of your orders. Please read this policy carefully.
1. Shipping Options
We offer two shipping options for delivery within Australia: Express Shipping and Standard Shipping. These options are provided through our partnership with Australia Post.
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2. Delivery Timeframes
The delivery timeframes provided are estimates and may vary depending on factors beyond our control. While we strive to ensure prompt delivery, we cannot guarantee specific delivery dates or times.
Express Shipping: Typically delivers within 1-3 business days to most metropolitan areas and major cities.
Standard Shipping: Typically delivers within 3-7 business days to most metropolitan areas and major cities.
Please note that remote locations and circumstances such as public holidays may result in longer delivery times.
Shipping Costs
Shipping costs are calculated based on the weight and dimensions of the items in your order, as well as the selected shipping option. The applicable shipping fees will be displayed during the checkout process before you confirm your purchase.
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3. Tracking Your Order
Once your order is shipped, we will provide you with a tracking number via email. You can use this tracking number to monitor the progress of your delivery through the Australia Post website or app.
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4. Shipping Restrictions
Some items may be subject to shipping restrictions due to their size, weight, or content. If any restrictions apply to your order, we will notify you during the checkout process, and alternative shipping options may be available.
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5. Lost or Damaged Shipments
In the event that your order is lost or damaged during transit, please contact us as soon as possible. We will work with Australia Post to investigate the issue and assist you in resolving any problems within the scope of Australian consumer laws.
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6. International Shipping
At this time, we predominantly ship within Australia. We are able to provide a quote for international shipments however it is at the customers cost.
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7. Australian Consumer Laws
Our shipping and delivery policy is in compliance with Australian consumer laws. Your rights and remedies regarding the shipment of your orders are protected under these laws.
For any further questions or concerns about our shipping and delivery policy, please contact us at limitlesstc@outlook.com.
Effective Date: 1 July 2023